Refund & Cancellation Policy
Last updated: October 12, 2026
This policy explains how payments for LearningQuiz Pro work. By ticking the policy checkbox at checkout and paying, you confirm that you have read and agree to it.
1. All Purchases Are Final
All Pro purchases on LearningQuiz (the Quiz Cart, All-Quizzes Pass, monthly Pro and yearly Pro) are non-refundable. Once a payment is completed and Pro access is unlocked on your account, we do not offer refunds, credits or exchanges, in full or in part.
Please review the plan, price and what it includes before you pay. If you are unsure whether Pro is right for you, try the free quizzes and tutorials first.
2. Payment Method Verification
Before you can pay with a new payment method, we ask you to verify it with a small test debit (Re.1.00 / $1.00). This amount is refunded automatically to the same payment method. If it does not arrive within the timeframe your bank or payment provider quotes, contact us and we will help trace it.
3. Quiz Cart: Picks Are Final
The Quiz Cart unlocks only the quizzes you add to it before you pay, for the 3 or 6 months you choose. Once payment is completed, your picks are final: we cannot swap, add or remove quizzes, and the purchase cannot be refunded or extended. If you want more quizzes later, you can buy another cart.
Every cart also includes AI hints and topic descriptions (and Pro Tutorials if you tick that add-on) for the same period. Free tutorials are open to everyone and are not part of any paid plan.
4. Cancellation
The Quiz Cart, monthly and yearly plans can be allowed to lapse at the end of the current paid period; you will keep Pro access until that period ends. Cancelling or not renewing does not entitle you to a refund for the remaining time.
5. Duplicate or Failed Charges
If you were charged more than once for the same purchase, or you were charged but Pro access was not unlocked, tell us as soon as possible. After we confirm the problem, we will either unlock your access or refund the extra or failed charge to your original payment method. This is a correction of a processing error, not a change-of-mind refund.
6. Contact Us
For any billing question, please use the Feedback page in the App and include the email address of your account and the date of the payment.